What We Liked
- Quick signup
- Works with US Netflix
- Can be installed on routers
- Decent speeds
- Accepts Bitcoin
What We Didn’t
- No native client
- 100% fail rate on all IP security tests
- Only two servers to choose from
- High price for such limited functionality
- No browser extensions
- Completely vacant customer support team
Summary: With a grand whopping total of two servers to choose from, VPN.me has the least number of connection options we’ve ever tested on a VPN service. It also failed at the only thing it was supposed to do -- protect our IP address from being detected -- which should give you an overall idea of what you’re getting when you sign up for this service.
Verdict: Don’t use VPN.me. The service failed all security tests, has an abysmally low number of server offerings, and says it will work with the government on any subpoenas the company receives from the US government. Steer clear if you know what’s good for you.
Ease of Use Review
Installation and Signup
Getting signed up for VPN.me was a quick and simple process, and only took us a few clicks from the homepage before we were signed up to a month of the company’s service.
That said, as a VPN which doesn’t have any sort of native client to speak of, that’s where the simplicity of things ended. For anyone that doesn’t have the knowledge someone like me (a professional VPN reviewer) does about systems like OpenVPN, getting VPN.me set up is anything but easy.
Sure, the company does technically include a step-by-step guide on how to get OpenVPN configured on the device of their choosing, but ultimately when you’re charging upwards of seven dollars a month for service, you’re competing on the same level as literally hundreds of other providers with their own native clients and relying entirely on OpenVPN GUI to do the heavy lifting for you just isn’t a great look overall.
That said, since I am a professional VPN reviewer I already had a build of the OpenVPN GUI running on my testing PC and was able to get the config file for their West Coast server (one of only two, more on that later), within about a minute or two.
One small bonus I’ll chip to the company on this note is that when you download an OpenVPN config file with your account already logged in, the file automatically comes with your credentials pre-configured in the file itself. This means no need to log in when you boot up your server for the first time, which is nice considering that every other aspect of using the service is lacking in this department.
User Interface and Design
Like we mentioned in the previous section VPNme doesn’t actually have its own native client to speak of, which makes this part of the review essentially null and void. For any installation of VPNme (and we use that term loosely) you’ll always be defaulting back to either the OpenVPN GUI or a native configuration on your phone, which means nothing about the VPNme visual experience is unique to the service itself.
Again, we have to stress the point that VPNme doesn’t actually offer its own mobile app. This means that if you want to use the service on your phone or tablet on either iOS or Android, you’ll be going through one of two methods to get it up and running properly.
The first is to visit the company’s config download page on the device you want to use with your account logged in. From here you’ll be prompted to install the profile natively on your device, which means that if you want to run multiple VPNs from the same phone (at least in the case of iOS), you’ll have to repeat the process every time you want to connect to the VPN.me servers specifically.
Things are a bit easier in the case of Android where you can natively run the connection from the Android-based OpenVPN GUI. That said, when you consider the price of the service again and compare it to dozens of other VPNs who provide a native client, all this extra work of getting OpenVPN config files running doesn’t exactly seem worth the hassle in the long run.
The one benefit of going with an OpenVPN config-only strategy is that the service itself is supported across a decent number of devices, including:
- Windows XP and above
- iOS (8.0 or newer)
- Routers running custom firmware
We would have liked to see a Chrome or Firefox extension included here at the bare minimum of a client that the company developed themselves, but it seems VPN.me is bent on not actually contributing any of their profit to creating their own proprietary software in house at this point.
Security and Privacy Review
Information We Collect
From clients of our service:
- E-mail address
- Your chosen password
- Payment data
Purpose: To facilitate account login, communicate events related to your account and process payments using a third-party payment processor (if applicable to the chosen payment method).”
Keeping your payment data and your email address is a usually big no-no for us, but considering that the company does offer the option to pay with Bitcoin there is technically a way to keep your information safe without worrying about what the feds might get their hands on.
Speaking of the authorities, the company also says that it fully complies with any subpoenas that show up on their doorstep, which is a huge red flag for users that might be concerned about where there data is going after it leaves their computer.
That said the company does say it runs a zero-log policy on their network, which means that nothing about your usage of the service or the account login will be kept on servers that the U.S government would have access to.
“From our website and e-mail:
- Anonymous website usage metrics
- Submissions on the Contact Us page
- Any e-mails we receive
- The source IP address of persons using the Forgot Password function
Purpose: Website metrics are used to improve our user experience and do not contain IP address information. E-mails and other forms of contact are used for support and correspondence, but will never contain privileged information about your account. IP address information related to the password reset mechanism is included in the e-mail sent to the account holder for security purposes, but is not stored by VPNme.
VPNme does not store any information related to usage of the service, including dynamic address information, account logins or usage patterns.”
VPN.me claims to support PPTP, OpenVPN, IKEv2, IPSec, and L2TP configurations on their network, and while this is technically true the way those protocols are spread across the different supported devices makes things a bit more murky. For example, on you’ll only be able to use OpenVPN on Windows due to the requirement that you use the OpenVPN GUI to get it working on that platform -- this means anyone who wants to run with IPSec or L2TP on Windows is out of luck. That said, macOS users do have the option to install any of the protocols including Viscosity on their machines, but again, only through a third-party app that parses different connection profiles for every protocol you want to connect through.
Boy howdy, we’ve never seen a VPN fail so hard in this department. Literally every single test we ran came back with results showing our real IP rather than the server the VPN was supposed to be routing through. Even the test which has literally been fooled every single time we’ve ever tested it -- WhatIsMyIPAddress.com -- easily detected our source IP without issue. If the results weren’t so abysmally bad I’d almost be impressed with how poorly the VPN.me service did at performing the one task it’s supposed to handle: obscuring your identity while you browse the web. On this basis alone (aside from all the other missteps), it’s obvious there are no redeeming qualities to be found with VPN.me and if you care at all about your digital privacy you should steer very clear from this service at all costs.
VPN.me only offers a single contact option, which is found on the company’s FAQ page. After sending a request in we didn’t receive any sort of follow up which confirmed that we had sent a message, and didn’t even hear back that a ticket had been started. From this point we pretty much just had to sit back and hope that the company had seen our email until we actually heard back.
But we never did. As of this writing it’s been two weeks and no one from the support team has responded to our inquiry. This page will be updated if the company ever decides to open our ticket.
For all the other areas where VPN.me falls flat on its face, this is one department where the company did actually step up to the plate a little bit in terms of extra offerings. These features included the option to randomize your IP depending on the application or site you were visiting (with different IPs assigned to each), as well as a built-in firewall and dynamic IP address translation.
VPN.me offers two different pricing structures that you can subscribe to depending on what you want to get out of the service:
- $6.95 monthly
- $59.99 yearly ($3.33 per month)
As you might have already guessed by our flaming of every aspect of the VPN.me service, we don’t think you should be paying anywhere close to this amount for what you get. Even at a dollar per month you’d be overpaying considering what else is out there to choose from.
Asking $6.95 a month for a service that only has a total of two servers (both in the United States) to choose from is absolutely insane, not to mention the fact that you don’t even get to connect to them using a native client.
One minor area of redemption where VPN.me almost saves itself (but doesn’t) is the fact that the company accepts Bitcoin as a valid payment method. In total, you can pay using:
- Credit card (no indication anywhere on the site which card types they accept though)
So yeah, technically you can pay with a credit card but the company doesn’t indicate which they accept. Bitcoin is a good way to stay anonymous, but even then we can’t recommend you spend any of your hard-earned money on the abysmal offering that is the VPN.me service.
Look, we could spend half a book talking about all the reasons why VPN.me is a ripoff, but we’ll close out the review with this alone: steer the hell away from VPN.me.
From the stupidly low number of servers offered (the least we’ve ever seen on a VPN) to the complicated setup process and complete lack of native applications, it’s obvious the company behind this service has done as little as they possibly can to actually create a solid VPN service and are just in it to grab as much cash as they can off anyone dumb enough to pay them for it.
They’ve put next to no effort into actually building a VPN that can compete with similarly-priced providers in the space, and for some insane reason ask you to pay them upwards of $6.95 a month for the privilege. If you know what’s good for you, choose literally any of the other 900+ providers we have listed on our homepage before you consider going with VPN.me.
- 14 Eyes Jurisdiction
- Access to Website - China
- Alexa Website Rank
- Android Devices
- Oreo - 8Nougat - 7Marshmallow - 6Lollipop - 5KitKat - 4.4Jelly Bean - 4.3Ice Cream Sandwich - 4.0
- Automatic Multihop or Double Encryption
- Business VPN
- Claims "100% No Logs"
- Claims to Work - China
- Claims to Work - Netflix
- DNS Leak Protection
- Easy to Find Owners?
- Enemy of the Internet Jurisdiction
- Facebook Likes
- Founding Year
- Free Trial
- Free Version
- iOS Devices
- iOS 11iOS 10iOS 9iOS 8
- Linux Devices
- Max # of Connections
- # of Countries
- # of Languages
- # of Platforms Supported
- # of Protocols Offered
- # of Servers
- # of Setup Documents on Website
- # of Troubleshooting Documents on Website
- Private DNS
- Twitter Followers
- Unlimited Bandwidth
- Visit Home Page
- VPN Service
- WebRTC Leak Protection
- Website QualSys SSL Rating
- Windows Devices
- Windows 8Windows 7Windows VistaWindows XP