VyprVPN

VyprVPN Review

Vyprvpn-Logo

It seems almost impossible to mention the term “VPN” without talking about one of the first, and still one of the best, providers to hit the market: VyprVPN.

Developed by the team over at GoldenFrog, VyprVPN joins the ranks of services like HideMyAss! as one of the oldest in the business, and the company has taken that time ahead of other upstarts to improve and iterate upon their app dozens of times over to make it one of the smoothest running yet.

Read on in our VyprVPN review to find out why VyprVPN!

What We Liked

  • Cut-and-dry design
  • Fast servers where tested
  • Free version available
  • Windows 10 and mobile app were fast/reliable

What We Didn't

  • No manual configuration
  • No way to connect to specific servers in countries
  • Few extra features
  • Vague logging policy
  • Based in US

Stars: 4/5

Speed and Performance Review

App Performance

As we mentioned in the intro, Golden Frog is a company that been around longer than most, and nowhere is this more apparent than in the prim and polish we see from the VyprVPN app on Windows. From the moment you turn it on, everything about our time with VyprVPN was a more refined experience than what you’d see with most other providers at this price point.

Speedtest Results

In our speed testing on a simultaneous 1GB up/down fiber optic line from Portland, Oregon, we connected to two different servers offered by Hotspot Shield from different corners of the globe, and specifically in the cities of: New York, Singapore, LA, and London. Each server test was run five times at specific intervals to see how the bandwidth was affected during off-peak hours (6AM local), peak (9PM local), and once more on a Monday at 9PM PST, which is the busiest day for VPN providers collectively.

Being the professional outfit they are, we had absolutely no problems getting connected to any one of VyprVPN’s 700+ servers, located in 70+ countries across six continents that were needed to run these tests. Each time we booted up the app for another run it connected us to the corresponding server we needed to use in about 25 seconds or less, depending on the distance.

In New York City during off-peak hours at 6AM EST, we found that off a base speed of 302.64Mbps download and 921.88Mbps upload, the VyprVPN link brought our average speeds down to 127.90Mbps down, and 16.20Mbps up.

During our time connected over the network we never experienced a slowdown when loading webpages, and we still able to easily and quickly stream US-based video content on YouTube at 1080p when connected to the closest server in Seattle.

VyprVPN passed with flying colors on DNSLeakTest.com, on DNSLeak.com and showed no errors IPLeak.net.

Finally, we give every VPN we review a shot to take our “best of the worst” challenge, which is a single speed test run on the closest possible server to our home base in Portland. While normally this would net the fastest time, the trick is we run it on Monday at 9PM PST, otherwise known as the worst possible commute hour (and day) for VPN networks on the West Coast.

In this test, CyberGhost passed with flying colors, connecting to a server in San Jose CA, (even though we asked for San Francisco) and rocking a 200.0Mbps download alongside a 105.17Mbps upload score off a base speed of 734.10Mbps down and 722.81Mbps up.

Ease of Use Review

Installation and Setup

When installed on Windows 10, VyprVPN used up very little of our desktop to launch a simple install window for the software, and a single prompt to get the TAP adapter installed.

UI/Design

Vyprvpn Review User Experience


VyprVPN is a straightforward app that gets to the point pretty quickly. In the main window you’ll find a large Connect/Disconnect button at the top, followed by a realtime graph which shows your traffic and your speeds.

Below that is the current IP address you’re using to connect with VyprVPN, as well as the Time Connect box underneath. Continuing down the list you’ll find the level of encryption you’re currently using, as well as the status of the NAT firewall on your connection.

The main window itself uses a blue-on-gray color scheme, accented by red, yellow, and green lines which all scatter themselves about in the stats window depending on their current level of functionality.

To get to the server list, you only need to click on the Location icon, nestled conveniently next to the Connect button at the top. From here a drop-down menu will appear which contains all your favorited servers, as well as the option to open up the full list in another window.

This window lists out all of VyprVPN’s available servers, either by city or country depending on how many they have in a specific region. To get to the options, you can click the small gear icon in the top-right corner, where you’ll be taken to an older looking window with quite a few more settings that what we’ve come to generally expect out of a VPN provider.

Here you can change everything from your encryption protocol to the layout of your VPN, right down to how it behaves on the taskbar. A note to users; if you want to prevent VyprVPN from collecting (anonymized) data on your usage statistics, the “General” tab is where you can toggle that option off.

Vyprvpn Review User Experience Settings

Lastly, on the taskbar front VyprVPN is leading the way, providing a shining example for how you do taskbar control right. When right-clicking on the icon while the app is minimized, you can see everything from the list of your favorite servers to the exact details of the connection, including the IP address, encryption level, and location.

This helps if you’re quickly trying to reference the information on your connection, but don’t want to have to bring up the whole app to get it done.

Mobile App

Vyprvpn Review Mobile App

As flawless as our experience with the desktop app was, things got a little shakier once we jumped over to the mobile side of things. On an iPhone 7 running iOS 10, the mobile app for VyprVPN bears an almost identical resemblance to the Windows 10 version.

In big LED-esque letters the current location of your IP is spelled out at the top of the app, while all the same information found in the desktop version (IP number, time connected etc) rest just below that.

I was actually surprised by the number of settings that VyprVPN imported from the desktop version, running just about every conceivable configuration option that we’ve seen on mobile VPNs before. A lot of the standards we like to see were here, like changing your encryption method and contacting support directly from the app.

However, there were also a few invasive things that didn’t gel as well with us that were enabled by default. The first was the connection logs feature which, while useful, was also collecting data that we didn’t think needed to be logged in the first place.

After a little more digging, we found out that both error reporting and usage data statistics were also being sent back to Golden Frog by default. (For users who want to turn this off themselves, open the Settings menu on your mobile app and tap “Reporting”).

Supported Platforms

VyprVPN rebounds from its lack of payments options with the help of its huge supported platform list,

  • Windows Vista and above
  • OSX 10.9 and above
  • iOS 8.0 and above
  • Android 4.0 and above
  • Routers
  • Anonabox
  • Blackberry

Security and Privacy Review

Privacy Record

Vyprvpn Review Privacy Policy Logging

Right off the bat, VyprVPN doesn’t mince any words when it comes to telling you exactly what data they collect and how long they keep it for. Unfortunately, the news isn’t all that good:

“What Data Golden Frog Retains From VyprVPN Sessions:
Each time a user connects to VyprVPN, we retain the following data for 30 days: the user's source IP address, the VyprVPN IP address used by the user, connection start and stop time and total number of bytes used.”

This metadata may not sound like much, but the “user’s source IP address” is the real sore spot here. This is information which can directly link you and your account back to any information on your account, meaning that if for any reason law enforcement came knocking, it would only be two skips and a jump before they had your real identity locked in.

On the subject of why this data is being logged, the vague nature of VyprVPN’s data use policy only continues to grow murkier by the minute:

“Why Golden Frog Retains VyprVPN Session Data:
We retain VyprVPN session data for 30 days to use with billing issues, troubleshooting, service offering evaluation, TOS issues, AUP issues, and for handling crimes performed over the service.”

The company’s own definition of “crimes” is laid out in the Terms of Service, and although we won’t list them here there are a few on there that could be easily misconstrued by a clever enough lawyer with a thesaurus on hand, if need be.

The company proudly boasts their Swiss heritage and says that because the company is in Swiss borders, they don’t need to comply with any legal requests for user data initiated by outside countries. That said, Golden Frog also maintains an office within the United States, which means that at least a portion of it is incorporated here, and therefore is subject to U.S jurisdiction and the full might of the global Five Eyes surveillance collective.

“Golden Frog complies with the U.S.-EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. Golden Frog has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.”

To add even more fuel to the fire, the company plainly states that it will cooperate with any subpoenas or investigations that land on their doorstep:

“Golden Frog cooperates fully with law enforcement agencies, yet there must still be a subpoena before Golden Frog provides a member's identifying information - minimal information reasonably calculated to identify and no more. In a criminal investigation Golden Frog is required by the Law to not divulge the fact of the investigation to the member.”

If all that weren’t bad enough, Golden Frog is also staunch in their stance on P2P or torrenting traffic; which is to say they don’t allow it in any way shape or form.

Security Review

Like pretty much every VPN provider worth their salt, VyprVPN offers up all the same encryption protocols we’ve come to expect by this point: OpenVPN, L2TP, and PPTP...but they also have one extra trick up their sleeve that no other VPN provider does.

Chameleon is VyprVPN’s very own proprietary encryption protocol, and works in much the same way as OpenVPn with a few subtle differences. The first is an extra layer of obfuscation, which prevents DPI (Deep Packet Inspection) tools from being able to sniff out a user’s IP whenever they’re trying to connect from information-suppressed countries like China or Iran.

The protocol is available to all Premium and Pro members of the VyprVPN network, though there are currently no methods to connect over Chameleon if you’re current restricted to only using the Basic free plan.

Support Review

Vyprvpn Review Customer Support Live Chat

My time with VyprVPN, while pleasant for the most part, wasn’t without its hiccups. However when those problems did pop up, Golden Frog’s 24/7 support was there to help coach me through my problems on live chat.

When both a sign-in issue and a mobile bug began plaguing me for two successive days in a row, I took my grievances to the live chat around 8PM on a Friday night. Expecting a non-English speaker who would have to forward my issues to a ticket (they were fairly technical in nature), you can imagine my surprise when a fluent speaker responded with thoughtful care throughout the entire process.

After running through some basic troubleshooting questions on both my mobile app subscription activation problems, both support reps then started digging into techniques that we could try to get things working that went well beyond the scope of your standard responses.

They showed extreme technical acumen across the board, and never had to escalate the problem past their own desk to get the problem solved. While some companies may have a lot of options for contact and others might follow up with you in a day or less, VyprVPN really goes above and beyond the normal call of duty with their 24/7 support.

As far as the rest of the community goes, because VyprVPN maintains such strong status as one of the most consistently popular VPNs out there, its userbase is also highly active in Golden Frog’s community. Whether it’s posting to the forum or reading the blog (which is updated at an almost daily rate), it’s clear that the company is trying to build a hub for privacy enthusiasts here, a place where people can congregate and work for the cause of internet privacy rights together.

Pricing Review

Vyprvpn Review Pricing

With multiple-tiered plans to choose from, VyprVPN has a number of different ways you can use and subscribe to their service depending on your specific needs.

First up is the free VyprVPN plan, which gives you a one-time allotment of 1GB of data to go through, along with the option to connect on two devices simultaneously. Once the 1GB is gone you don’t have any option to “re-up”, and will have to either sign up on a new email or subscribe to one of the plans mentioned below.

Next is the standard VyprVPN, which includes unlimited data usage as well as the option to connect three separate devices at the same time. The price breakdown for that plan is as follows:

  • 3-day free trial
  • 1 month for $9.95
  • 1 year for $5.00 a month ($60.00 upfront)

Next up is the VyprVPN Premium plan, which upgrades you to 5 simultaneous connections and gives you access to both the VyprVPN Cloud (enterprise apps), and the Chameleon encryption protocol. These plans are priced at:

  • 3-day free trial
  • 1 month for $12.95 month
  • 1 year for $6.67 a month ($80.00 upfront)

This is a pretty steep price for most users, but if you’re someone who has to have access to the extra features like Chameleon in order to communicate out of your home country safely, that extra $3 a month may be worth it in the long run.

Lastly, VyprVPN also offers a business plan for enterprise users, however the only way to find out exactly what it would cost for your office is to go on the website and request a personal quote depending on your own needs.

Wrap Up

VyprVPN does what it can to keep up with the times, and that need to stay in trend is evident in the design of both its mobile and desktop apps. This app is run by one of the biggest companies in the VPN world, and that polish definitely shows, but unfortunately without the speed to back themselves up the premium price for a monthly subscription and the company’s hazy logging policies might be enough to scare all but the most brand-loyal off.

If you’re someone who is concerned about your privacy above all else, or at the very least just want a VPN they can torrent on without getting hassled, you’re probably better going with a provider like PIA or NordVPN instead.

VyprVPN: By the Numbers

12 Mo Price
14 Eyes Jurisdiction
No
1 Mo Price
3 Mo Price
6 Mo Price
Access to Website - China
No
Ad Track Blocker
Unchecked
Alexa Website Rank
31821
Android Devices
Oreo - 8Nougat - 7Marshmallow - 6Lollipop - 5KitKat - 4.4Jelly Bean - 4.3Ice Cream Sandwich - 4.0
App Screenshots
Automatic Multihop or Double Encryption
Unchecked
Browser Extensions
Business VPN
No
Claims "100% No Logs"
No
Claims to Work - China
Yes
Claims to Work - Netflix
Yes
DNS Leak Protection
Checked
Easy to Find Owners?
Yes
Enemy of the Internet Jurisdiction
No
Facebook Likes
12016
Founding Year
2009
Free Trial
Yes
Free Trial - Days
3
Free Version
Yes
Gaming Devices
Headquarters Location - Country
Switzerland
iOS Devices
iOS 11iOS 10iOS 9
IPv6 Leak Protection
Unchecked
Kill Switch
Checked
Languages
EnglishChineseFrenchGermanPortugueseSpanishHebrew
Lifetime
Linux Devices
Logo
Logs
Bandwidth UsedConnection TimestampsIP Address
Mac Devices
OS X Mavericks - 10.9macOS High Sierra - 10.13macOS Sierra - 10.12OS X El Capitan - 10.11OS X Yosemite - 10.10
Max # of Connections
3
No of Total Locations
60
# of Countries
61
# of Languages
7
# of Platforms Supported
25
# of Protocols Offered
5
# of Servers
700
# of Setup Documents on Website
60
# of Troubleshooting Documents on Website
25
Other Devices
Blackberry
Payment Methods
PaypalAliPayDiners ClubJCBAmerican ExpressMastercard
Payment Methods - Cryptocurrency
Private DNS
Checked
Promo Codes
Protocols
L2TP/IPsecOpenVPNOpenVPN UDPPPTPP2P Torrents
Quick Links
Refund Period Days
Router Devices
DD-WRTTomatoQNAP
SMTP Allowed
Checked
Support Offered
24/7EmailLive Chat
Torrenting
Yes
TrustPilot Rating
5 / 10
TV Devices
Apple TV
Twitter Followers
7474
Unlimited Bandwidth
Yes
Upgrades Available
Other Upgrades
Visit Home Page
https://www.goldenfrog.com/
VPN Locations
VPN Service
VyprVPN
WebRTC Leak Protection
Unchecked
Website QualSys SSL Rating
A
Website Screenshots
Windows Devices
Windows 10Windows 8.1Windows 8Windows 7Windows VistaWindows Phone