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CyberGhost Free Trial: How to Try CyberGhost Risk-Free

Try CyberGhost free with a 45-day money-back guarantee. Step-by-step activation and cancellation guide.

VPN.com Editorial Team · ·5 min read

Can You Get a CyberGhost Free Trial?

CyberGhost offers no traditional free trial on desktop. Mobile users on Android and iOS get a limited 7-day free trial. The real risk-free option is CyberGhost’s 45-day money-back guarantee on plans of 6 months or longer. You pay upfront, test every feature, then request a full refund before day 45.

CyberGhost Free Trial Availability

CyberGhost’s free trial exists only on mobile platforms. Android users can access it through the Google Play Store. iOS users get the same 7-day window through the App Store. Both require no payment details upfront on the app store listing.

The mobile trial includes full access to CyberGhost’s server network of 11,500+ servers across 100 countries. You get the same encryption, kill switch, and streaming capabilities as paying subscribers. After 7 days, the app automatically converts to a paid subscription unless you cancel.

Desktop users on Windows, Mac, and Linux have zero free trial option. The only path to testing CyberGhost on desktop is the 45-day money-back guarantee.

How the 45-Day Money-Back Guarantee Works

CyberGhost’s money-back guarantee covers all plans of 6 months or longer. Monthly plans only get a 14-day refund window. This makes the long-term plans the smarter choice for risk-free testing.

During the guarantee period, you access every feature without restrictions. That means 7 simultaneous device connections, all server locations, and all specialty servers. Streaming-optimized servers, torrenting servers, and gaming servers all work during this window.

The guarantee requires no reason for cancellation. CyberGhost advertises a “no questions asked” policy on refunds. You simply request your money back before the deadline.

Step-by-Step Refund Process

Getting your refund from CyberGhost takes about 5-10 minutes of effort. Follow these steps exactly.

Step 1: Open CyberGhost’s website and navigate to the support section. Click the live chat option available 24/7. You can also email support, but live chat processes refunds faster.

Step 2: Tell the support agent you want to cancel your subscription and request a refund. They may ask why you are leaving. A simple answer like “it didn’t meet my needs” works fine.

Step 3: The agent confirms your refund request and processes it on the spot. You receive an email confirmation within minutes. The actual refund hits your account in 5-10 business days depending on your payment method.

Step 4: Verify the refund appeared in your bank or PayPal account. Contact support again if the refund does not arrive within 10 business days.

One exception exists: purchases made through the Apple App Store or Google Play Store must be refunded through those platforms directly. CyberGhost’s support team cannot process app store refunds.

What You Get During the Guarantee Period

The 45-day guarantee period gives you a complete, unrestricted CyberGhost experience. Nothing is locked or limited.

You get access to 11,500+ servers in 100 countries with full-speed connections. WireGuard, OpenVPN, and IKEv2 protocols are all available. The built-in kill switch, DNS leak protection, and split tunneling work from day one.

Streaming performance is a strong point during testing. CyberGhost maintains dedicated servers optimized for Netflix, Disney+, BBC iPlayer, and 30+ other platforms. You can connect up to 7 devices simultaneously across Windows, Mac, iOS, Android, Linux, and smart TVs.

CyberGhost Trial vs Competitor Free Options

FeatureCyberGhostNordVPNProton VPN
Free trial (mobile)7 days7 daysUnlimited free tier
Money-back guarantee45 days30 days30 days
Guarantee devices71010
Servers during trial11,500+7,100+100+ (free tier)
Free tier availableNoNoYes (3 countries)

CyberGhost’s 45-day guarantee is 15 days longer than NordVPN and Proton VPN. That extra time matters when testing streaming reliability across different regions. Proton VPN wins on zero-cost access with its permanent free tier, but that tier limits you to servers in 3 countries with no streaming support.

Frequently Asked Questions

Is CyberGhost Really Free?

No. CyberGhost is not a free VPN. The 7-day mobile trial and 45-day money-back guarantee let you test it without financial risk. Both options eventually require payment or cancellation. CyberGhost does not offer a permanent free tier like Proton VPN does.

How Do I Cancel CyberGhost?

Log into your CyberGhost account at my.cyberghostvpn.com. Navigate to “My Subscriptions” and click “Cancel Subscription.” Confirm your cancellation. For a refund, contact live chat support within your guarantee window. App store subscriptions must be cancelled through the respective app store settings.

Will I Be Charged During the Money-Back Guarantee?

Yes, CyberGhost charges you immediately at signup. The money-back guarantee means you receive a full refund upon request within 45 days. Your card or PayPal account will show the charge right away. The refund reverses that charge completely after you request it.

Does the Guarantee Cover Monthly Plans?

Monthly plans receive only a 14-day money-back guarantee instead of 45 days. Plans of 6 months and longer qualify for the full 45-day window. The best value for risk-free testing is the longest-term plan paired with the 45-day guarantee.