The internet is now active every time, so we must protect our online life around the clock. For better security and protection people now use VPNs. We use the internet during working hours and at off times as well.

If we encounter any problems with the VPN at off times that can not be fixed by ourselves, we would definitely need assistance at that moment. That is why we should use VPNs that offer 24/7 customer support. 

In this article, we will go into the details of VPNs that offer 24/7 support in 2024. Keep on reading to understand the 24/7 assistance and its importance in the hour of need.

Why Choose The VPNs That Offer 24/7 Support?

a man standing in front of a tablet telling Why Choose The VPNs That Offer 24 7 Support

A VPN that offers 24/7 support is important for many reasons from maintaining security to making sure the nonstop services. Here are the grounds why VPNs assistance are important:

Immediate Assistance 

Technical problems like connection dropping, slow speeds, configuration issues, etc. with your VPN can occur at any time. 24/7 assistance can address your issue immediately without wasting any time. 

The users who are not so much into technology may face a little difficulty in setting up VPN on different devices. So the 24/7 assistance from the VPN would make it easy for you to fix whatever problem you face. 

Enhanced Security

If you notice any doubtful activity that feels like the VPN has compromised its security, you need to contact the VPN’s customer assistance. It will help you identify the problem as soon as possible because of the VPN team. 

Also, the continuous round-the-clock assistance means that your VPN is under monitoring for security. It ensures that if your VPN becomes vulnerable to any attacks you will get an immediate response to fix it.

Global User Base Accommodation

People all over the world use VPNs and all have different time zones. The 24/7 assistance ensures that everyone around the globe has access to the assistance if they face any issues with their VPN, whether it is during business hours or not.

The people who travel a lot and want to keep their connections safe for work, use VPNs. This means their time zones and locations keep changing, so they need help according to their time. VPNs that offer 24/7 support make it easy for people who are always on the run.

Uninterrupted Service

The people who use VPNs for work purposes or for accessing geo-restricted content, the breakdown of their VPN services can badly affect their business or streaming. So, the 24/7 help can fix the issue then and there so that you do not have to face any interruptions.  

Also, payment problems like account renewals, billing errors, etc. can cause interruptions in your VPN using experience and these issues can immediately be fixed with 24/7 customer assistance

User Experience And Satisfaction

It gives you peace of mind that in case any problems happen, the assistance has got your back. Your issues will be addressed swiftly and you will not have to wait for hours to get the help. The better the customer support the better the user experience. 

Complexity Of VPN Services

All the VPNs offer different features split tunneling, kill switches, security protocols, servers, etc. Anyone can get confused with some features, and here is the point where 24/7 assistance can be helpful. The 24/7 assistance is beneficial in many ways, keeping the complexities of VPN services in view. They can help with anything from setting up to fixing the security issue in no time.

Top VPNs That Offer 24/7 Support

a laptop with a woman on it showing VPNs That Offer 24 7 Support

We have concluded a list of the VPNs that offer 24/7 support after doing thorough research. Also, these VPNs give you several other valuable features and are among the top-ranking VPNs. Here is the list of VPNs that offer 24/7 support:

  • ExpressVPN
  • NordVPN
  • CyberGhost
  • Surfshark
  • ProtonVPN
  • Private Internet Access (PIA)
  • IPVanish
  • VyprVPN
  • HideMyAss (HMA)
  • PureVPN
  • Hotspot Shield
  • TunnelBear
  • PrivateVPN
  • ZenMate
  • StrongVPN
  • SaferVPN
  • Ivacy
  • VPNArea
  • Windscribe (Premium users only)
  • AstrillVPN

These VPNs all claim to provide round-the-clock customer support. However, it is important to note a few things:

  • Assistance quality may vary between providers.
  • Some may offer 24/7 assistance only for certain subscription levels.
  • Assistance channels might include live chat, email, or phone.
  • Response times can differ a bit even with 24/7 availability.

When choosing a VPN, consider testing their assistance during your free trial or money-back guarantee period. This helps you make sure that the assistance meets your needs. NordVPN is one of the best VPNs for fast streaming, accessing geo-restricted content, and 24/7 support. Get NordVPN Now!

What To Look For In VPNs That Offer 24/7 Support?

When choosing among VPNs that offer 24/7 support, consider these factors:

Support Channels

The best VPNs that offer 24/7 support provide multiple ways to get help. These support channels can be:

 

  • Live chat
  • Email support
  • Phone support
  • Comprehensive knowledge bases

The benefit of having various assistance channels is that you can get help in the way you are most comfortable and is easy for you.

Response Time

The response time matters a lot for the VPNs that offer 24/7 support. The assistance team must respond quickly and in no time to address your issues. You can check the user reviews of VPNs to see how fast they respond and how quickly they fix your issues. 

Quality of Support

In 24/7 assistance, being available only every time does not matter. The quality of support is the main thing. What is the point of support if they can not help you properly regarding your VPN issue? So, go with the one that provides help with knowledgeable and well-trained staff. 

Language Options

Almost all VPNs out there are in English, as it is the basic language on the internet. If you want to use the VPN in a language other than English, you must check that it supports your desired language. It would be easier for you to get help in the language you speak and understand better.

Self-Help Resources

It is great to use the 24/7 support of the VPN but it would be even faster to solve your problem on your own. The VPNs that offer 24/7 support also provide other helpful materials like FAQs, guides, troubleshooting methods, etc.

Common Issues And Troubleshooting Your VPN Connection With 24/7 Support

Even the best VPNs can also cause troubles for you which need to be fixed by assistance from the VPN. 

What Are The Common Issues With VPN Connections?

a cartoon of a man holding his head indicating Common Issues With VPN Connections

VPNs that offer 24/7 support can help with various problems, including:

  • Connection issues
  • Slow speeds
  • App crashes
  • Account and billing queries
  • Server selection help
  • Security concerns

No matter the time or problem help is just a click away with these services.

Troubleshooting The Issues 

Even with VPNs that offer 24/7 support, you might encounter issues. Here are some common problems and solutions:

Slow Connection

  • Try a different server
  • Check your base internet speed
  • Ensure no background downloads are running

Can’t Connect to a Server

  • Check your internet connection
  • Try a different protocol
  • Restart the VPN app

VPN Keeps Disconnecting

  • Check your internet stability
  • Ensure your device isn’t going to sleep
  • Try a different server

You can also try after changing the VPN location. Here is a guide on how to change the VPN location. If these steps do not work, it is time to contact the 24/7 support team.

The Bottom Line

In our always-online world, VPNs that offer 24/7 support are more important than ever. They provide security, privacy, and peace of mind knowing help is always available.

Whether you are streaming, gaming, working, or just browsing, these VPNs have got your back. And with round-the-clock support, you’re never alone in your online journey.

The internet never sleeps, and neither should your VPN protection. Choose one of the VPNs that offer 24/7 support, and surf with confidence, knowing expert help is just a click away.

Stay safe, stay private, and enjoy the internet as it was meant to be – open and secure for all

Customer Reviews for NordVPN: In-Depth Review, Tests, and Stats

IR Irina

Best VPNs That Offer 24/7 Support In 2024
Verified
Connection issues with MLB.TV
So I had some connection issues on my iOS device (iPad) with MLB.TV streaming, and representative named Garfield SOLVED my unique problem that I had spent hours researching and tackling with no luck before today! Garfield was extremely patient, personable, and very knowledgeable. Through multiple approaches and problem-solving steps, he created a solutuon that worked. Way to go, and definitely a returning NordVPN customer here. Thank you, Garfield.
Date of Experience:
May, 2 2023
CH Christina

Best VPNs That Offer 24/7 Support In 2024
Verified
Prompt customer service
My subscription automatically renewed and a payment was taken, which I didn’t want as I haven’t been using the service. I contacted the company and received a prompt and efficient response where my subscription was reversed and the payment was returned. If only every company was so easy to contact and communicate with!
Date of Experience:
May, 6 2023
MW Michael White

Best VPNs That Offer 24/7 Support In 2024
Verified
I would highly recommend
Excellent service and easy to use to protect your privacy. I have NVPN on my laptop, iPhone and fire stick, great value for money.
Date of Experience:
December, 15 2023

VPNs that Offer 24-7 Support in 2024

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